Thursday, July 26, 2012

MANAGED PRINT SERVICES FUELS GROWTH OF SERVICE POINT USA - SP announces renewal of MPS deal with Bruner-Cott Architects and Planners

Hooray, a Service Point press release issued in the English language (instead of just in Spanish) !!!


Early MPS Provider Adds High-Quality Print and Design Consultative Services to MPS, Creating End-to-End Business Efficiency and Marketing Advantage

July 24, 2012 Service Point USA, a longtime Managed Print Services (MPS) provider, enters its third decade of MPS leadership with an expanded suite of end-to-end business, marketing, and graphics advisory services. Service Point is favored by architects, engineers, construction consultants, professional photographers, graphics designers, self-published authors, and artists–– all professional users of large format and high-quality color-rich printing. Service Point’s new bundling of MPS with design and specialty reprographics is directly aligned the industry needs of commercial real estate and building design, hospitality, advertising, high tech, pharmaceuticals, and biosciences. Along with higher education institutions, museums and galleries, these sectors routinely demand high-quality, specialty printing.

Service Point’s customer satisfaction is exemplified by the recent renewal of ten-year MPS customer Bruner/Cott Architects and Planners of Cambridge, Mass., a 40-year-old architectural firm for which four-color oversized color renderings, glossy project sales brochures, large project signage and reception collateral are vital to its business. Bruner/Cott is nationally renowned for design of ‘buildings that work,’ including repurposed Ivy League campus buildings and stately landmarks. The decision to renew their MPS contract exemplifies how Service Point has kept pace with sophisticated new printing and scanning technologies while generating operational excellence and value for the firm.

According to Bruner/Cott CFO Mark Teden, “Our firm places a high value on technological expertise and a team approach, and we expect those same qualities for a valued service provider. For the past ten years, we’ve trusted the visual representation of our work to Service Point USA, but before we renewed our contract, we conducted comparative research to be sure our managed print service provider continued to be best choice for us. Their flexibility, consultative approach, investment in talent, and deep knowledge of our own high-end equipment truly points to their category leadership. I’m pleased to continue to partner with Service Point USA.”

New Service Value Package Differentiates Service Point’s MPS Offering

According to Managing Director and COO Kevin Eyers, Service Point’s long held track record for superior printing quality and service has always distinguished the company above copy shops and big box retailers who have recently jumped onto the MPS bandwagon.

“At the infancy of MPS, Service Point took a solution-driven, service-focused approach to each customer’s unique situation. By bundling services, we consolidate expert technical and design guidance with productivity gains to maximize our customers’ efficiency and print quality. Our leadership in MPS, combined with decades of hands-on specialty and large format printing experience, make us ideally suited to create bottom-line impact to regional and global businesses with subsidiaries abroad, as well as for small business and nonprofits,” Eyers said.

Analysts Peg MPS As High Growth Service Sector

Growth in Managed Print Services as an outsourcing strategy is the subject of two bullish 2012 industry forecasts by stalwart technology analyst firms, Forrester and IDC, the latter projecting an annual growth rate of 11.7 percent[1]. MPS analyst Photizo Group reported[2] by 2014, some 50 percent of print services would be outsourced to an MPS provider.

The enthusiastic response to Service Point’s service bundling has invigorated active recruitment of new talent from high-touch customer service, commercial printing, and design software backgrounds.

Eyers notes three key reasons why Service Point excels beyond office product retailers and manufacturers: customized MPS programs that go beyond delivery of hardware; superior contemporary design expertise; and world-class standards for quality control. “Service Point’s distinction has always been the surety of our high-touch guidance, and the fact that we operate and recommend only the best performance equipment and software without any restrictions or bias.”

About Service Point. ( ) Service Point USA provides outsourced workplace MPS, digital and offset printing, archival document scanning, and print fulfillment services. The Spanish-headquartered company is expanding its American retail store network as the domestic subsidiary of Service Point Solutions S.A. (SPS). Twitter: @servicepointusa and Pinterest:

[1] IDC Worldwide and US Managed Print Services and Basic Print Services 2012 – 2015 Forecast and Analysis - ©IDC, March 2012.

[2] 2011 MPS Market Size Share and Forecast Study - ©Photizo Group, Nov. 2011.

About Service Point

Service Point provides tools and services for greater efficiency in document, print, and information management via stores, service centers, and online tools, and through On-Site Services programs with clients nationwide. Service Point USA is a subsidiary of Service Point Solutions (SPS). SPS employs over 2,700 people across 8 countries through a network of 140 services centers and 840 facilities management programs, is headquartered in Spain, and listed on the Madrid and Barcelona stock exchanges (ticker: SPS.MC). In 2011 sales were M€ 218,6 (+6,4% vs 2010).

USA Press Contacts:

Julie Dennehy (508) 533-8311 Maryanne Keeney (617) 848-8805

Corporate Press Contact:

Miguel Ramos

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